The 5 Most Common Journey Problems

We've pulled together a list of the most widespread problems that Journey owners have to deal with.

AHR Deploys

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The active head restraints in some Jeep vehicles are handing out free concussions. A mechanical breakdown inside the restraint means they could deploy randomly at any time.

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Journey Premature Brake Wear

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Dodge tried a best-of-all-worlds approach when building the Journey. Instead, they ended up with the weight of an SUV being stopped by brakes more suited for a sedan. The end result is brakes that are woefully inadequate and wear out way to…

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Valve Stem Corrosion

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Fiat-Chrysler made a mistake by using aluminum valve stems in some of their early tire pressure monitoring systems (TPMS), like the one found in the Dodge Journey. The aluminum stem and metal cap are highly susceptible to corrosion from sal…

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Stuck in Park

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Can't shift the car into reverse or drive! Now what? This is most commonly reported from Dodge Avenger owners, but there have also been similar complaints about other Dodge makes as well as other Chrysler and Jeep vehicles having a similar …

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What Journey Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

Journey Generations

Generations are groups of model years where few, if any, changes were made to the vehicle which means their model years tend to break in similar ways. The Journey has 1 generation available in North American markets.

What Owners Say About Their Journey

Journey Premature Brake Wear

This car has been a royal pain for us. It is less than six years old and this is now the third time we are replacing the brakes. All three times it has been at different Chrysler dealerships. Not once has any of them mentioned that the brakes are inadequate or that there has ever been any support from Chrysler on the costs.

Sometimes the car would start and other times it would not. It has left us abandoned on multiple occasions. If you placed it in neutral it would start 90% of the time. We finally gave up and parked it while we paid it off. I can't even sell it because I couldn't let someone else get abandoned so I would have to reveal what a POS it is.

Journey Premature Brake Wear

The [J]ourney is a nice vehicle but need to change pads every year, only drive 20 miles a day to work. Around every 5,000 you need to change pads and rotors. Wears very bad in this vehicle. This vehicle should have recalls it's a huge safety problem.

By the Numbers

  1. 1,886 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  2. 254 service bulletins

    Documenting the process of troubleshooting common problems.

  3. 24 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.

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