The 5 Most Common Journey Problems

We've pulled together a list of the problems Journey owners.

  1. AHR Randomly Deploys

    The active head restraints in some Dodge vehicles are handing out free concussions. A mechanical breakdown inside the restraint means they could deploy randomly at any time.

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  2. Journey Premature Brake Wear

    Dodge tried a best-of-all-worlds approach when building the Journey. Instead, they ended up with the weight of an SUV being stopped by brakes more suited for a sedan. The end result is brakes that are woefully inadequate and wear out way to…

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  3. Valve Stem Corrosion

    Fiat-Chrysler made a mistake by using aluminum valve stems in some of their early tire pressure monitoring systems (TPMS), like the one found in the Dodge Journey. The aluminum stem and metal cap are highly susceptible to corrosion from sal…

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  4. Defective TIPM Causes Multiple Electrical Problems

    What is a TIPM exactly? And why is it giving so many Dodge owners headaches? We have details, plus news about recalls and a SETTLEMENT.

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  5. Stuck in Park

    Can't shift the car into reverse or drive! Now what? This is most commonly reported from Dodge Avenger owners, but there have also been similar complaints about other Dodge makes as well as other Chrysler and Jeep vehicles having a similar …

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What Journey Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

What Breaks

Years to Avoid

Journey Generations

Generations are groups of model years where few, if any, changes were made to the vehicle which means their model years tend to break in similar ways. The Journey has 1 generation available in North American markets.

  1. 1st Generation Journey

    Years
    2009–2020
    Reliability
    46th of 54
    PainRank
    24.02
    Complaints
    1884
    Continue Front 3/4 view of a Journey

Journey Key Numbers

  1. 1,886 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  2. 254 service bulletins

    Documenting the process of troubleshooting common problems.

  3. 24 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.

Recent Relevant Lawsuits

The Journey has been named as a class vehicle in the following lawsuits.

  • Costa, et al., v. FCA US LLC, et al.

    The plaintiffs argue FCA should have told them about defects in the active head restraint systems, but instead the automaker concealed its knowledge about the headrests.

    Status
    pending
    Problem
    AHR Randomly Deploys
    Class Vehicles
    • 2010-2012 Caliber
    • 2010-2018 Caravan
    • 2011-2018 Durango
    • 2010-2018 Journey
    • 2010-2011 Nitro
    Location
    Massachusetts
  • Nuwer, et al., v. FCA US LLC, et al.

    A Chrysler headrest that deployed without a crash caused a 2014 Ram C/V owner and others to file a lawsuit that alleges the active headrests make driving dangerous.

    Status
    motion to dismiss read original case
    Problem
    AHR Randomly Deploys
    Class Vehicles
    • 2010-2014 Avenger
    • 2010-2012 Caliber
    • 2010-2018 Caravan
    • 2011-2018 Durango
    • 2010-2018 Journey
    • 2010-2011 Nitro
    • 2011-2018 Ram C/V
    Class Members
    All consumers in the U.S.,excluding California
    Location
    Florida
  • Settled

    Velasco, et al. v. Chrysler Group LLC.

    The lawsuit alleges the named vehicles have defective Totally Integrated Power Modules, also known as TIPMs. The TIPM controls and distributes power to all of the electrical functions of the vehicle, including the vehicle safety and ignition systems.

Recent Journey News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Fiat-Chrysler (FCA) owners are worried that their vehicles may not pass the next state inspection. And for good reason.

    Last month, FCA announced that nearly 900,000 vehicles fail to meet emissions standards and will need new catalytic converters. That’s a lot of parts to come up with all at once, so FCA’s plan is to split the recall into stages with older vehicles getting repaired first. Some owners have filed a lawsuit because they will could fail their next state inspection before parts are available.…

    keep reading
  2. FCA says their transmission pumps “may not conform to specifications” and need to be recalled in the 2015-2016 Journey and Grand Caravan.

    They thank the discovery of the problem to an examination of warranty data that caused an internal investigation of the six-speed automatic transmissions.

    keep reading
  3. The 2009-2016 Dodge Journey likes to leak when it's cold, according to Fiat-Chrysler (FCA).

    Good thing summer is on the way:

    FCA says an investigation determined power steering fluid lines can leak when the engine is started in cold weather. The automaker says steering will be more difficult but a driver won't lose steering control and no accidents or injuries have been reported.

    keep reading
  4. Continental Automotive systems did the right thing by announcing their airbags had corrosion issues

    , but there's just one problem --- they've known about this for years:

    "According to documents released by the National Highway Traffic Safety Association, Continental knew about the defective air bags as far back as 2008."

    A new [lawsuit][3] wants compensation for injuries or other losses during that time between Continental discovered the problem and actually did anything about it.

    The law firm Kopelowitz Ostrow Ferguson Weiselberg & Gilbert has [more on that class-action][4].

    keep reading
  5. Fiat-Chrysler (FCA) is recalling 112,000 vehicles with defective Continental airbags.

    They opened an internal investigation in July 2015 to find out why a 2009 Dodge Journey airbag deployed for no apparent reason. The automaker later found 13 potential inadvertent airbag deployments with airbags made by Continental Automotive Systems.

    Recently, Continental announced they needed to recall 5 million airbags that were susceptible to corrosion. The airbags in question might not deploy in a crash, which really defeats the point.

    FCA says they aren't sure when the recall will begin.

    keep reading
  6. Fiat-Chrysler is recalling 275k SUVs because of a BS issue. Oh wait, an ABS issue. My mistake.

    275,614 model year 2012-2015 Dodge Journey SUVs could lose control because of water entering the anti-lock brake system module wiring harnesses.

    Water and electronics are not friends. Once the ABS module gets wet it fries up like an egg and disables the anti-lock brakes. It might even disable the electronic stability control system (ESC) for good measure.

    FCA hasn't mentioned when the recall will begin. Full details, including build dates for the affected vehicles, are available on our site.

    keep reading

See All Journey News

What Owners Say About Their Journey

Journey Premature Brake Wear

This car has been a royal pain for us. It is less than six years old and this is now the third time we are replacing the brakes. All three times it has been at different Chrysler dealerships. Not once has any of them mentioned that the brakes are inadequate or that there has ever been any support from Chrysler on the costs.

Sometimes the car would start and other times it would not. It has left us abandoned on multiple occasions. If you placed it in neutral it would start 90% of the time. We finally gave up and parked it while we paid it off. I can't even sell it because I couldn't let someone else get abandoned so I would have to reveal what a POS it is.

Journey Premature Brake Wear

The [J]ourney is a nice vehicle but need to change pads every year, only drive 20 miles a day to work. Around every 5,000 you need to change pads and rotors. Wears very bad in this vehicle. This vehicle should have recalls it's a huge safety problem.