Two Suspension Recalls Don't Make a Right. But They Do Help

Posted on
Tagged
#suspension #recall
Author
Scott McCracken
Source
carcomplaints.com
An overhead view of a parking lot with cars neatly lined up inside parking spaces.

The rear lower control arms in some Jeep and Dodge SUVs received the wrong heat treatment during manufacturing (and we're not talking about a day at the spa). The problem is bad enough that the control arms can break and cause a sudden loss of control.

When Fiat-Chrysler (FCA) first recalled the vehicles in June 2015, they asked some owners to stop driving until the vehicles were repaired. With such a serious issues, you'd think FCA would make sure to get the fix right the first time.

You'd be wrong. A second recall was issued for the same problem just two months later.

SUVs Recalled to Repair Suspensions →

June, 2015: The initial recall involved 7,700 SUVs, including the 2015 Jeep Grand Cherokee and Dodge Durango.

The problem can cause lower control arms to break, rear-end stability problems or reduced brake performance.

FCA said they believed only 13% of the recalled vehicles actually had the problem. They just wanted to cover all their bases, except...

Same SUVs Recalled Again →

August, 2015: Turns out FCA didn't cover any bases when it used the wrong heat treatment during the "repair":

"About 5,485 model year 2015 Jeep Grand Cherokee and Dodge Durango SUVs might have rear lower control arms that received the wrong heat treatment. "

Visit our site for specific build dates of the affected vehicles. Owners with questions can contact Fiat Chrysler at 800-853-1403 and refer to recall number R38.

More information on carcomplaints.com

Related Dodge Generations

At least one model year in these 1 generations have a relationship to this story.

We track this because a generation is just a group of model years where very little changes from year-to-year. Chances are owners throughout these generation will want to know about this news. Click on a generation for more information.

  1. 3rd Generation Durango

    Years
    2011–2021
    Reliability
    35th of 54
    PainRank
    16.85
    Complaints
    634
    Continue Front 3/4 view of a Durango