Why the Engine Shut Off
Before NHTSA could finish their investigation, Chrysler announced they had traced the problem to a faulty Powertrain Control Module (PCM). The PCM was initiating a purge monitor check while the engine was at idle or slowing down which resulted in an “overly rich vapor condition [that] caused the engine to stall”.
Dodge developed a software patch for the PCM and released it as part of a “customer satisfaction program” in September 2012. Not long after that, NHTSA closed their investigation.
Actions You Can Take
This step is crucial, don't just complain on forums! The sites below will actively manage your complaints and turn them into useful statistics. Both CarComplaints.com and the CAS will report dangerous trends to the authorities and are often called upon by law firms for help with Class Action lawsuits. Make sure to file your complaint on all three sites, we can't stress that enough.
Step 1: File Your Complaint at CarComplaints.com
CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases. Add a Complaint
Step 2: Notify the Center for Auto Safety
The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits. Notify the CAS
Step 3: Report a Safety Concern to NHTSA
The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues. Report to NHTSA