Phone:

(800) 992-1997

Web:

Dodge Customer Service

Mail:

Dodge Customer Assistance Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004

2001 Dodge Caravan NHTSA Defect Investigations

• Defect Investigation #PE05004 - The Office Of Defects Investigation (ODI) opened this investigation after receiving reports from consumers that their headlights would malfunction in various ways from flickering to complete non-illumination.headlight operation is monitored by the vehicle's body control module (BCM) and front control module (FCM).ODI is upgrading this preliminary evaluation to an engineering analysis (EA05-009) to further examine the issue.
• Defect Investigation #EA05009 - Owner reports indicate allegations of improper headlight operation of one or both headlights.some report intermittent outage or dimming.many report that the condition is random; it sometimes does not repeat and lasts for a very short duration. A safety-related defect has not been identified at this time and further use of Agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.the Agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see summary report for additional information.